The influence of digitization leading people towards online transaction. E-banking is better in answerability, liquidity and expandability.  Each and every sector of the economy has been influenced by cashless economy. The circulation of paper money is less in cashless economy. The present study tried to find out answers to various questions so as the customers or people can share their opinion and experience and the troubles which they are facing on usage of digital technology and takes the suggestion from the peoples about their requirements which will be convenient for them. This helps us to know various situations where people adopt themselves to digital payment. The study encourages the households to adopt cashless method of payment as it is easy and convenient for their payment.